Disclaimer:
Photographs & designs are the legal property of Sofa Source. Any attempts to copy in part or full may result in Sofa Source exercising its legal rights.
Due to the photography & printing process this brochure may not represent the true colour of furniture. Specifications and dimensions are correct going to press. Subject to change.
WARRANTY GUIDELINES
Sofa Source warrants that its merchandise are free from manufacturing defects
(workmanship and/or materials) and will either give credit or replace defective
parts to the retailer for a period of up to one (1) year from the date
of purchase in accordance with the conditions set forth with.
If a manufacturing fault is found, Sofa Source should be notified promptly by you
the retailer. You will also need to provide us with a copy of the purchase invoice or
delivery docket and you will be required to submit digital images of the defects.
Inspection is neccessary by you the retailer of the product to ensure that it is a genuine
manufacturing fault. If the retailer is unsure it is a manufacturing fault an Sofa Source
representative will inspect the product within a realistic timeframe to verify that a
manufacturing defect exists.
If a replacement is required in accordance with this warranty and the defective material
or merchandise has been discontinued or unavailable, Sofa Source reserves the right
to select and supply similar merchandise to the retailer otherwise the same material
or merchandise will be supplied to the retailer.
WARRANTY COVER PERIOD
WOOD FRAME & FRAME SPRING UNIT: 5 YEARS
RECLINER MECHANISM:
3 YEARS
UPHOLSTERY - FABRIC AND FOAM:
1 YEAR
UPHOLSTERY - LEATHER:
1 YEAR
•
WARRANTY COVERS REPAIR OR REPLACEMENT FOR
MANUFACTURERS DEFECTS ONLY.
•
TRANSPORTATION OR DELIVERY COSTS ARE NOT
COVERED BY ANY WARRANTY PROVIDED HEREIN.
•
WARRANTY APPLIES TO FURNITURE UTILISED UNDER
NORMAL HOUSEHOLD USE AND CONDITIONS BY THE
ORIGINAL PURCHASER AND MAINTAINED IN
ACCORDANCE WITH OUR CARE INSTRUCTIONS.
•
ANY ABUSE OUR NEGLECT WILL VOID THIS WARRANTY.
•
WARRANTYDOES NOT INCLUDE COMMERCIAL, CONTRACT,
RENTAL, TRADE, INSTITUTIONAL OR OTHER NON
RESIDENTIAL USE.
•
SOFA SOURCE IS NOT OBLIGATED TO REFUND
MONEY TO BUYER.
