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Terms of Use


Unless special terms are explicitly agreed to in correspondence, these terms shall be deemed to be incorporated as conditions of any order or contract accepted by Sofa Source UK Ltd, hereafter named “the company”.

Prices and Discounts:

Prices are as stated on our current price list, excluding of vat. We reserve the right to alter the prices without notice.

Unless otherwise specified in our quotation or contract, the price quoted includes delivery by any method of transport at our option.

Acceptance of Orders:

We reserve the right to reduce or cancel an order or suspend delivery if we are unable for any reason to execute the order, either wholly or in part.


The company will use its best endeavours to meet delivery dates quoted, but no claim will lie against the company for any failure to meet quoted delivery

The company reserves the right to make delivery by instalments and to issue separate invoice in respect of each instalment. Each delivery shall constitute a separate contract. We reserve the right to charge transport costs for any items delivered in good condition, but refused on delivery, after an order has been accepted.

Errors, Shortages or Defects:

On receipt of goods, please check that they are undamaged and in accordance with our delivery note before signing for them. Your signature or the signature of an authorised person on your behalf will be proof of delivery.

Any apparent damage, shortage or irregularity must be referred to us within 3 days. Any non-delivery referred to us within 3 days from the date of invoice.

Claims made outside of 3 working days may not be admissible.

In the event of any article being defective in materials or workmanship when delivered, we undertake to repair or replace, at our option, the article free of charge. Our liability is limited to such replacement or repair which shall be deemed a complete fulfilment or our contract. In the event of any article being defective in materials or workmanship when delivered, we are to be allowed a reasonable time to enable us to replace or repair,

The buyer shall have no claim where a fault should have been apparent on a reasonable visual examination of the goods, unless a remark was made on the original delivery note.

For warranty on goods, please refer to the company’s website and/or brochure.


Our standard terms of payment are payment on or before delivery. Unless a written agreement exist, signed by the company, no other payment terms apply.

 If our terms of payment are not adhered to, the right to suspend despatch is reserved and if default is made in payment, we may at our option cancel any order or any delivery part of any order without prior notification.

The company shall be entitled to charge interest at the rate of 8% over the base rate of the Bank of England on all overdue payments from the due date for payment until payment in full is received whether before or after judgement has been entered.

Risk and Property:

The risk in the goods shall pass to the buyer upon delivery of the goods to the buyer or any carrier acting on the buyer’s behalf.

The property in the goods shall not pass to the buyer until the full price of the goods, and goods which are subject to any other contract between the buyer and the company, is paid.

Until such time as the full price of all such goods has been paid, they shall be held by the buyer in a fiduciary capacity and stored by the buyer at its premises in such a manner that they are clearly identifiable as the goods of the company and shall be kept separate from any other goods whether or not supplied by the company. The goods shall be handed over to the company on demand and the company shall be entitled to re-take possession of them without prejudice to any of its other rights against the buyer, and the company is hereby granted a licence to enter into the buyer’s premises for the purpose of recovering the goods.

Return of Goods:

Goods returned without prior authorisation by the company will be entirely at the senders own risk and responsibility.

Drawings and Descriptions:

All drawings, photographs, illustrations, specifications, performance data, dimensions, weight and the like, whether contained in the contract or made by way of representation, have been provided by the company in the belief that they are as accurate as reasonably possible, but are only intended to give a general idea of the goods portrayed. They shall not be taken to be representations made by the company and are not warranted to be accurate.

Force Majeure:

The company accepts no liability for delays in despatch or delivery caused by the instructions from you, or by industrial dispute, accident, fire, inability to obtain materials, complete or partial failure of transport facilities or by any cause beyond our reasonable care.

Governing Law:

The contract is governed by the laws of England and is subject to the exclusive jurisdiction of the English courts.

Variations for Container Orders:

  • A 30% deposit is due on placing an order for container(s).
  • The balance of the invoice total must be paid in cleared funds a minimum of 14 days before the container is due for docking at the destination port.
  • The company will rely on the shipping company for information on expected docking dates. The company cannot be held responsible for delays beyond its control.
  • The company will pass on any costs incurred, including storage charges in port, should the customer fail to pay for a container order 14 days before expected docking in the U.K.

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